You can cancel your order only before it has been dispatched. Once the shipment is dispatched, it can be returned but not cancelled.
On receiving an order cancellation request, we will refund your order amount within 3 business days from the day of return package collection, depending upon your mode of payment.
Refunds shall only be generated for Prepaid/NEFT orders.
Cancellation Criteria
Your order may be cancelled under any of the following circumstances:
Incorrect or incomplete information regarding the order address,
including street number or landmark.
Incorrect product specifications mentioned on the
Aimraj Engineer website.
If the area falls under a "non-serviceable zone" or
"out of delivery area", as specified by our logistics
courier partner.
In case of suspected fraudulent information.
In exceptional cases, if a product becomes "out of stock"
with the vendor, the product will be cancelled.
