Shipping policy

Please carefully review this Shipping & Delivery Policy before placing an order on our website. This policy applies to all orders placed through the Aimraj Engineer online store.

SHIPPING & DELIVERY

Aimraj Engineer currently provides shipping services across India. We make every effort to process and dispatch orders within the estimated timeframe mentioned below.

Order Processing & Dispatch

  • Orders are generally processed within 1–2 working days after the order is confirmed.

  • Dispatch timelines may vary depending on product availability, order volume, holidays, weekends, and other circumstances.

  • Orders placed during offers, promotional periods, or festival seasons may require additional processing time.

  • Once your order has been dispatched, you will receive the available shipping and tracking details through the contact information provided at the time of purchase.

STANDARD SHIPPING

Standard shipping is available across India.

  • Estimated delivery time: 5–7 working days from the date of dispatch.

  • Delivery timelines may vary depending on the delivery location, courier service, weather conditions, holidays, and other circumstances beyond our control.

  • Some remote or difficult-to-service locations may require additional delivery time.

The product may take up to 15 working days to be delivered in certain cases.

EXPRESS SHIPPING

Where available, express shipping may be offered for selected locations and products.

  • Express delivery timelines depend on the destination and courier service availability.

  • Express shipping is not guaranteed for all locations.

  • Additional charges may apply for express shipping.

  • Customers may contact our team before placing an order to confirm express shipping availability for their location.

SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during the checkout process before the order is placed.

Any free shipping offer will be applicable only according to the terms and conditions specified on the website at the time of purchase.

DELIVERY AREAS

We currently ship orders across India.

Delivery availability may vary depending on the serviceability of the customer's location. If a particular location is not serviceable by our delivery partners, we may contact the customer to arrange an alternative delivery option or process the order cancellation and refund, where applicable.

ORDER TRACKING

Once your order has been dispatched, tracking information may be provided through the contact details registered with us.

Customers can use the tracking information provided to check the status of their shipment directly through the respective courier or logistics service provider.

DELAYED ORDERS

Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier or logistics issues

  • Weather conditions

  • Public holidays

  • High order volumes

  • Remote delivery locations

  • Transportation disruptions

  • Unforeseen circumstances beyond our control

If your order is delayed, please contact us using the details provided below. We will make reasonable efforts to assist you and provide the latest available delivery information.

DAMAGED OR TAMPERED PACKAGES

If you receive a package that appears to be damaged, opened, or tampered with, please contact us as soon as possible.

Where required, we may request photographs or an unboxing video showing the condition of the package and product to help us investigate the issue with the delivery partner.

WRONG OR INCOMPLETE DELIVERY INFORMATION

Customers are responsible for providing accurate and complete shipping information, including:

  • Full name

  • Complete delivery address

  • Pincode

  • Contact phone number

  • Email address, where applicable

Aimraj Engineer will not be responsible for delivery delays or additional charges resulting from incorrect, incomplete, or outdated information provided by the customer.

NON-DELIVERY / RETURN TO ORIGIN

If an order cannot be delivered due to an incorrect address, repeated delivery attempts, refusal to accept the package, or other reasons attributable to the customer, the package may be returned to us.

Any additional shipping or re-delivery charges, where applicable, may be payable by the customer.

INTERNATIONAL SHIPPING

Currently, Aimraj Engineer ships only within India. We do not currently offer international shipping.

SHIPPING PARTNERS

We may use third-party courier and logistics service providers to deliver orders. Delivery timelines and tracking updates may therefore depend on the respective courier partner.

Aimraj Engineer is not responsible for delays caused by third-party courier or logistics providers, although we will make reasonable efforts to assist customers in resolving delivery-related issues.

QUESTIONS ABOUT RETURNS?

If you have questions regarding returns, refunds, replacements, or cancellations, please refer to our applicable Return & Refund Policy and Cancellation Policy available on our website.

CONTACT US

If you have any questions regarding this Shipping & Delivery Policy or your order, you can contact us using the details below:

AIMRAJ ENGINEER
LIG-1, 1112, Gandhi Nagar
Peelamedu,
Coimbatore – 641004, Tamil Nadu, India

Email: aimrajengineer@gmail.com
Phone: 9524771000 / 9524371000