Terms of service

Welcome to Aimraj Engineer!

Welcome to Aimraj Engineer. By accessing, browsing, registering on, or purchasing products through our website, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. Please read them carefully before using our website or services.

The terms “Visitor(s),” “User(s),” “You,” and “Your” refer to any person accessing or using this website.

If you do not agree with these Terms and Conditions, please do not access or use our website or services.

This website is owned and operated by Aimraj Engineer, located at:

Address: LIG-1, 1112, Gandhi Managar,
Peelamedu, Coimbatore – 641004, Tamil Nadu, India.

Email: aimrajengineer@gmail.com
Phone: 9524771000 / 9524371000

This electronic record is published in accordance with applicable Indian laws, including the Information Technology Act, 2000, and other applicable rules and regulations, as amended from time to time.

1. APPLICABILITY

These Terms and Conditions apply to all users who access or use the Aimraj Engineer website, browse products, submit enquiries, or place orders through the website.

Aimraj Engineer offers engineering and industrial products, including precision gauges, measuring instruments, cutting tools, hand tools, fasteners, instrument spare parts, office supplies, cleaning products, and other related products.

By using our website, you acknowledge that you have read and accepted these Terms and Conditions.

2. AMENDMENTS TO TERMS AND CONDITIONS

Aimraj Engineer reserves the right to modify, update, or revise these Terms and Conditions at any time. Any changes will become effective once published on the website.

Users are encouraged to review this page periodically. Continued use of the website after changes are published constitutes acceptance of the revised Terms and Conditions, subject to applicable law.

3. USER ELIGIBILITY

Users must have the legal capacity to enter into a binding agreement under applicable laws.

Our website is intended to serve individuals, businesses, manufacturing industries, engineering companies, workshops, and other customers seeking engineering and industrial products.

By using the website, you agree to provide accurate and complete information when placing orders, submitting enquiries, or registering an account.

4. REGISTRATION AND USER ACCOUNT

Certain website features may require users to provide personal or business information, including their name, email address, phone number, billing address, shipping address, and other relevant details.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You agree to provide accurate, current, and complete information and to update it whenever necessary.

If you suspect unauthorized access to your account, please contact Aimraj Engineer using the contact details provided on this website.

5. WEBSITE USE AND RESTRICTIONS

Users agree to use this website only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

  1. Use the website for any fraudulent, unlawful, or unauthorized activity.

  2. Provide false, inaccurate, or misleading information.

  3. Copy, reproduce, distribute, or commercially exploit website content without prior written permission.

  4. Attempt to disrupt, damage, or interfere with the website's functionality or security.

  5. Upload malicious software or content that violates applicable laws or the rights of others.

  6. Use the website in a manner that infringes intellectual property rights or violates the privacy of others.

Aimraj Engineer reserves the right to restrict or suspend access to the website where necessary to protect the website, its users, or its business interests, subject to applicable law.

6. PRODUCT INFORMATION AND PRICING

Aimraj Engineer makes reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability information displayed on the website are accurate and up to date.

However, minor variations in product appearance, packaging, specifications, or images may occur depending on the manufacturer or supplier.

Prices, product availability, and specifications may change without prior notice, subject to applicable law and any confirmed order terms.

Customers are encouraged to review product specifications and technical details carefully before placing an order. For clarification regarding product suitability, compatibility, or technical requirements, please contact our team.

7. INTELLECTUAL PROPERTY

All website content, including text, product descriptions, graphics, images, logos, designs, and other materials, is owned by Aimraj Engineer or used with appropriate authorization, unless otherwise stated.

No content may be copied, reproduced, modified, published, distributed, or used for commercial purposes without prior written permission from the relevant rights holder.

All third-party trademarks, product names, and brand logos belong to their respective owners.

8. COPYRIGHT AND TRADEMARKS

The Aimraj Engineer name, logo, and original website content may not be used, reproduced, or published without prior written authorization.

Product names and trademarks belonging to manufacturers or other third parties are used only for identification and product reference purposes.

If you believe that any content on our website infringes your intellectual property rights, please contact us with relevant details and supporting documentation.

9. ORDERS AND CANCELLATION

Orders placed through the Aimraj Engineer website are subject to product availability, order verification, pricing confirmation, and acceptance by Aimraj Engineer.

We reserve the right to contact customers to clarify order details or resolve issues relating to product availability, incorrect information, or payment.

If an order cannot be fulfilled, we will inform the customer and process any applicable refund in accordance with our Cancellation and Refund Policy and applicable law.

Customers wishing to cancel an order should contact us as soon as possible. Cancellation eligibility may depend on the order status and whether the product has already been processed or dispatched.

For additional details, please refer to our Cancellation and Refund Policy.

10. PAYMENT TERMS

Customers may use the payment methods made available on the website at the time of purchase.

All payments must be completed using authorized payment methods and in accordance with the applicable payment terms displayed during checkout.

Customers are responsible for providing accurate billing and payment information.

If a payment fails, remains unconfirmed, or is not successfully processed, order processing or dispatch may be delayed until the issue is resolved.

Any applicable taxes, shipping charges, or additional fees will be communicated during the purchase process, as applicable.

11. SHIPPING AND DELIVERY

Aimraj Engineer will make reasonable efforts to process and dispatch confirmed orders within the estimated timelines communicated to customers.

Delivery timelines may vary depending on product availability, supplier schedules, shipping location, courier services, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

If a delivery is delayed or an ordered product becomes unavailable, we will communicate relevant information to the customer and explain the available options in accordance with applicable policies and law.

For further information, please refer to our Shipping and Delivery Policy.

12. RETURNS, REFUNDS, AND REPLACEMENTS

Returns, refunds, and replacements will be handled in accordance with the applicable Return, Refund, and Replacement Policy displayed on our website.

Customers are encouraged to inspect products upon delivery and notify Aimraj Engineer promptly if they receive a damaged, defective, or incorrect product.

Return or replacement requests may require supporting information, such as the order number, product photographs, invoice, or other relevant details.

Eligibility, timelines, and applicable conditions will be determined in accordance with the published policy and applicable law.

13. DISCLAIMER AND LIMITATION OF LIABILITY

Aimraj Engineer makes reasonable efforts to maintain accurate product information and reliable website services. However, the website and its content are provided subject to applicable legal requirements and limitations.

We do not guarantee uninterrupted or error-free website operation at all times. Temporary interruptions may occur due to maintenance, technical issues, connectivity problems, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, Aimraj Engineer shall not be liable for indirect or consequential losses arising from the use of the website or temporary service interruptions.

Nothing in these Terms and Conditions excludes or limits any liability, warranty, or consumer right that cannot lawfully be excluded or limited under applicable law.

14. USER RESPONSIBILITIES

Users agree to provide accurate information, use the website lawfully, respect intellectual property rights, and refrain from activities that may harm the website or other users.

Customers should verify product specifications, technical requirements, and compatibility before purchasing products for specialized industrial applications.

Aimraj Engineer reserves the right to take appropriate action in response to misuse of the website, subject to applicable law.

15. PRIVACY AND DATA PROTECTION

Aimraj Engineer respects the privacy of its customers and website visitors.

Personal information collected through the website may be used for order processing, payment coordination, delivery, customer support, responding to enquiries, and other legitimate business purposes, in accordance with our Privacy Policy and applicable data protection laws.

Please refer to our Privacy Policy for further information about how personal information is collected, used, stored, and protected.

16. COMMUNICATIONS AND NOTIFICATIONS

By submitting your contact details or placing an order, you agree that Aimraj Engineer may contact you regarding your enquiries, orders, delivery updates, payments, customer support, and other service-related matters, in accordance with applicable law and your communication preferences.

You may contact us to update your contact details or raise concerns about communications received from us.

17. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the competent courts in Coimbatore, Tamil Nadu, India, subject to applicable law.

18. CONTACT INFORMATION AND GRIEVANCES

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our products, or our services, please contact us using the details below.

Company Name: Aimraj Engineer

Address: LIG-1, 1112, Gandhi Managar,
Peelamedu, Coimbatore – 641004, Tamil Nadu, India.

Email: aimrajengineer@gmail.com

Phone: 9524771000 / 9524371000

We will make reasonable efforts to review and respond to your enquiry or complaint within a reasonable timeframe and in accordance with applicable law.

19. POLICY UPDATES

Aimraj Engineer reserves the right to update these Terms and Conditions when necessary to reflect changes in our business practices, website features, or applicable legal requirements.

The updated version will be published on this page along with the revised effective date, where appropriate.

By continuing to use our website, you acknowledge the applicable version of these Terms and Conditions.